Help & Support

FAQs below — or raise a ticket and our Support team will reply in your account.

Open Help & Support, describe the issue, and track replies under My tickets in your account.
Contact Support with your order/QR code. We can reset ownership after verifying the purchase.
Login ? Orders. Status moves: Placed ? Confirmed ? Packed ? Shipped ? Delivered.
Launch is Cash on Delivery (COD) only across Pakistan. Online payments are not available yet.
By default no. Finders get WhatsApp/Call actions without reading a plain number, unless you explicitly opt in to show it.
Scan the QR on your accessory with your phone camera. On first scan, enter your name, phone, and what the item is used for. Details stay private.

You can share a wide range of information, including your name, job title, phone number, email, website, and social media links.

After purchasing, you can activate the Smart Business Card by registering it on our platform and entering your business details, which will be available when scanned.

Yes, the Contact Tag is designed to be durable and weather-resistant, ensuring it remains functional even with regular use.

Yes, you can update your contact details at any time through our platform. The changes will be reflected the next time someone scans your tag.

The Contact Tag can be attached to your belongings or worn as an accessory. When someone scans it, they will instantly receive your contact details.

Yes, you can customize the information and message that appears when the Door Tag is scanned, providing a personalized experience for your visitors.

When scanned, the Door Tag can display your preferred contact information, such as a phone number or email, allowing visitors to contact you without needing to knock or ring.

The Door Tag should be placed near the entrance of your home or business, ideally where it’s easily visible for visitors to scan.

Each tag is designed for a specific item, so you would need a separate tag for each item you wish to protect. However, all your tags can be managed through the same account on our platform.

When someone scans the tag, they will be directed to a secure webpage where they can view the contact details you’ve provided, allowing them to reach out to you.

The Contact Owner Tag comes with an adhesive backing or keychain attachment, making it easy to secure to your personal belongings like keys, bags, or electronics.

The Door Tag is designed for homes or businesses. By attaching this tag to your door, anyone can scan it to send a message or contact you without needing to knock or ring the bell.

A Contact Tag allows you to share your contact information with others effortlessly. When someone scans the tag, they instantly receive your phone number, email, or other contact details.

The Smart Business Card is a modern way to share your professional details. Instead of handing out a physical card, you can let others scan your card to instantly receive your contact information and business details.

When someone scans your tag, they will be directed to a page displaying the contact details you've chosen to share. They can then reach out to you via the method you prefer (phone, email, etc.).

Yes, you can easily update your contact information through our platform. The changes will automatically reflect when someone scans your tag.

These tags provide a convenient and secure way to share your contact information. They help you stay connected and protect your privacy by allowing you to control what details are shared.

You can purchase any of our tags through our website. Once received, you can activate the tag by following the instructions provided and entering your contact details on our platform.

You can purchase any of our tags through our website. Once received, you can activate the tag by following the instructions provided and entering your contact details on our platform.

The Contact Owner Tag is a small, scannable tag that you can attach to your personal items like keys, luggage, or electronics. If someone finds your lost item, they can scan the tag to easily contact you.

The TAFF Netowrk parking tag offers several benefits, including:

  • Quick and direct communication with the vehicle owner
  • Solves parking conflicts peacefully
  • No need to leave handwritten notes on windshields
  • Time and stress savings
  • Enhanced privacy for both parties
  • Accessibility, as QR code scanning technology is widely available on smartphones and tablets
  • Community building, as it promotes respectful interaction among residents or neighbors
  • Contact-Free Communication: Visitors can connect with you securely, without ringing the doorbell or knowing your personal contact information.

  • Enhanced Home Security: Geo-fencing ensures only people at your door can use the tag, and your personal details remain private.

  • Convenience from Anywhere: Control who contacts you and receive notifications whether you're at work, on vacation, or simply unavailable.

  • Masked Communication Options: Choose between voice, video, or message options to connect with visitors, keeping interactions secure.

  • Peaceful Home Environment: Avoid unexpected doorbell rings with this "Phone Bell" feature, allowing you to respond at your convenience.

  • One-Time Purchase: Enjoy the benefits of the TAFF Network Door Tag without needing any special app or recurring payments.

  • Easy Recovery of Lost Keys: If your keys are lost, anyone who finds them can scan the tag's QR code to quickly reach you, helping facilitate their safe return.

  • Enhanced Privacy: The TAFF Network Key Tag enables secure communication without revealing your personal contact details, protecting your privacy while staying reachable.

  • Convenient and Time-Saving: Instead of relying on traditional lost-and-found methods, this tag offers a direct way for finders to contact you, saving time and effort.

  • Compact and Durable Design: The tag is small and built to withstand daily wear, ensuring it stays functional and reliable without being obtrusive.

  • Peace of Mind: Knowing your keys have an easy way to be returned provides reassurance, making the TAFF Network Key Tag a valuable accessory for daily life.

The TAFF Netowrk parking tag is placed on a car's windshield or another visible spot. When someone scans the QR code, they can access the owner's contact information, such as their phone number or email address.

Raise a ticket

Please login so we can show replies in your account. Guests can still contact us via Contact.